The payment terminal can be a so-called standalone terminal or connected, i.e. integrated, with the Vektori Cash Register application.
Standalone terminal
The cash register is not connected to the payment terminal; the amount to be charged from the customer is entered manually into the payment terminal.
If the payment terminal has a receipt printer, it prints a receipt for the customer only for card payment transactions. The receipt is not a cash register receipt; it does not contain product details or VAT breakdown.
Integrated
The cash register controls the payment terminal; the amount to be charged from the customer is transferred automatically to the payment terminal.
If the payment terminal has a receipt printer, it prints a single cash register receipt for the customer, which includes product information, VAT breakdown, and card payment transaction details.
The payment terminal can also print a cash register receipt for cash payments.
The cash register also controls the payment terminal during refund transactions.
The payment terminal uses the Nets Connect@Cloud interface for cash register connection.
Establishing a Nets Connect@Cloud connection
Entering Nets Connect@Cloud (C@C) credentials can now be done directly in the workspace. Ask Nets or your reseller for your credentials and you can enter them in place.
After logging into the workspace (yourcompanyname.vektori.fi):
Settings -> under the Cash Register section > Payment Terminal Integrations
Once you have entered the credentials and pressed the Save button, you will immediately know if the credentials were correct and you can proceed to add the payment terminal to the Vektori application.
Compatible integrated Nets payment terminal models
Nets Desk 3500.
Nets Move 3500.
Nets Lane 3000.
Nets iSMP4.
Configuring the Nets Connect@Cloud connection
-
4G: When connecting payment terminals with Nets Viking software to the Vektori cash register using a 4G connection, please note the following!
First, check the software version
- merchant card - 8 - 1 from the menu
- must be at least version 1.01.0
-
Then
- merchant card - 6 - 1 - 2
- Comm.type / Komm. typ must be GPRS
and
- merchant card - 6 - 1 - 3
- Comm.type / Komm. typ must be GPRS
Wi-Fi: Move 3500, iSMP4.
Ethernet: Lane 3000, Desk 3500.
In case of problems, see the troubleshooting article here.
Connecting the Vektori Cash Register application and Nets payment terminal
Open the Vektori Cash Register application on your device and connect the payment terminal as follows:
Select Actions (in the phone version, top right corner gear icon) -> Settings -> Payment Terminal.
Select Nets from the Selected Payment Terminal menu.
-
Select the payment terminal ID number from the Device ID dropdown menu and press Save.
If you are also using the device as a receipt printer, separately go to the Printer tab and set your Nets payment terminal as the printer.
If nothing appears in the dropdown menu, the payment terminal is not yet integration-ready. Request from your reseller or directly from Nets the Nets Connect@Cloud integration for the payment terminal, as well as the related credentials – instructions for entering the credentials into the workspace are above.
NOTE! If you have multiple cash registers, you must have one payment terminal for each cash register. Two cash registers cannot use the same payment terminal.
Additional settings for Nets Move 3500
Disable Merchant Receipt
Disable the merchant receipt (ALWAYS COPY) on the Nets payment terminal.
Swipe the Nets merchant card on the payment terminal and enter the code 6 - 1 - 1 to access the first item in the Settings menu (Terminal ID).
You can navigate the Settings menu with the up/down arrow keys; find the item called Always copy.
Set the Always copy setting to off using the green button and arrow keys, then exit the settings by pressing the red button a couple of times; the payment terminal will then restart.
Cash register cannot connect to the payment terminal
Check that the payment terminal is connected to the Wi-Fi network in use (not 3G/4G).
NETS Move3500 payment terminal Wi-Fi settings:
Press the down arrow button (or F2), the "ShortCut Menu" will open.
Select WiFi Settings (either press down arrow twice or F2).
Swipe the merchant card.
Select Switch on / or if 1-Disable is something else, choose so that it is active.
Select Scan Networks.
Select the network (at this point it should ask for a password).
Mobile data is not enabled when the payment terminal’s connection settings (merchant card - 6 - 1 - 2) specify the connection type (Komm. typ) as Wi-Fi.
Nets Customer Support
For issues related to Nets payment terminals, assistance is available from your reseller or Nets customer support at tel. 010 80 40 40.
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