Why?
With the update, it is possible at the checkout to charge one sale with multiple payment cards on a single receipt. This allows the payment to be split, for example, between two different cards.
How does this affect our operations?
As a rule, the update does not require changes to normal payment procedures.
Points to note:
- Card payment refunds for sales made before the update will become manual.
- This is because the handling of payment engine references has been updated, and the till can no longer automatically retrieve the charge information for old sales.
How to use multiple cards for payment
- Add products to the shopping cart (e.g. a total of €10.00).
- Go to the payment view by pressing the Pay button.
- Enter the first partial amount (e.g. €4.00) using the number keys.
- Press Card payment.
- Press Complete sale to start processing the payments.
- Accept the first payment on the payment terminal.
- Check that the remaining Amount due is correct (e.g. €6.00).
- Pay the remaining amount with the second card by pressing Card payment again.
- Complete the sale as normal.
Additional setting (optional)
If you wish, you can disable the offer of an interim receipt when using multiple card payments:
- Go to the payment terminal settings via the gear icon or
- Enable the setting: “Do not offer an interim receipt when using multiple card payments”
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